'The Complete Guide to
 
Coaching at Work'

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.See below page for ordering details 
-Now also available in Chinese and Spanish   

                    


BOOK OF THE MONTH

- as selected by the AIM. 
and- Now the TOP selling organizational coaching text in the USA, UK and Europe

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"... the most comprehensive book yet authored on the contemporary involvement of coaches in the business and executive development world." Dr. Rey Carr - Peer Coaching Resources - Canada.

"...awesome - it's the best one on the market."  Dr. Freda Turner University of Phoenix  

"One of the best books on coaching. Highly recommended."  Editor - Stern's Management Review

"Dr. Skiffington's coaching book is the first text that provides practical 
steps in applying the model of coaching... and her elite courses continue the process 10 steps further."
Dr. H. Blundall - ICM Global Training Director.

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Coach-the-Coach Development Courses - for: 1)  professionals looking to formalize their entry into the coaching field - go to : INTERNAL/EXTERNAL COACHING, 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A timely and important introductory-level reference book: This best selling book provides a concise, step-by-step blueprint for successful coaching methods, models and tools. The co-authors Perry Zeus and Dr. Suzanne Skiffington share their wealth of research, professional knowledge and experience as successful coaches and global coaching educators.

The groundbreaking text contains scores of illuminating case studies and insights into how to permanently enhance personal and organizational effectiveness, performance and growth. To gain the competitive edge in today's world  the individual, group and organization must be able to continually evolve. Coaching today is the key agent for achieving sustainable change.

Some Contents:       Some Issues:
  • History of Coaching.

  • Types of Coaching.

  • Coaching compared to therapy, work place counseling, training, management consulting and mentoring.

  • Who can Coach.

  • Characteristics of a successful coach.

  • Life Coaching.

  • Business Coaching.

  • Executive Coaching.

  • Manager as Coach.

  • Team Coaching.

  • Coaching Skills and Issues.

  • Coaching Models.

  • Coaching Tools.

  • Strategic Goal setting and developing an Action Plan.

  • Communication Skills.

  • Learning.

  • Coaching as Change.

  • Coaching in Call Centres.

  • Career Coaching.

  • Sales Coaching.

  • Customer Service Coaching.

   

- Coaching practices that lead to measurable and accountable results.

-The barriers to the successful implementation of coaching programs.

- How to design a coaching program for your group or organization.

plus SCORES of CASE STUDIES, Coaching MODELS, CHARTS CHECKLISTS, FORMS etc.

Latest Reviews

 

S.M.Herald - BOOKSHELF

"..this democratic style of exploring, learning and transferring knowledge is a boom industry. The authors, international coaching experts, go into the discipline's history and basic principles before advising on how coaching can be used to change or develop organizations. There's advice on choosing the right coach, and how accomplished professionals can become external coaches and  how managers can become internal coaches, techniques to ensure coaching is effective and dozens of case studies on how it has worked in practice. There's also analysis of related activities such as mentoring, training and counseling and various industry or business sectors where coaching has been successfully applied. This book will be of most use to people working in the Human Services field or to managers, team leaders, trainers, consultants or practitioners who have a coaching brief."

Institute of Management -Journal 
"...Behind this book's unassuming cover there lies a thorough, wide-ranging, lucid and practical discussion of one of today's most vital but misunderstood HR disciplines.."   

Peer Coaching Resources.  - Dr. R. Carr 
"..
This book, written in non-academic prose and strewn with practical examples, is the most comprehensive book yet authored on the contemporary involvement of coaches in the business and executive development world. The book can serve as both a reference text for experienced coaches and a "how-to" book for coaches seeking instruction. The book is also appropriate for those who want to make decisions about using coaches or establishing a coaching culture or academics or trainers seeking a primary text on coaching for use in an educational setting.  

Throughout the book, the authors underscore the importance of coaching as a learning opportunity. In tackling these issues the authors provide a blueprint for coaches on how to become more effective and increase their ability to work with a variety of clients. 

As coaching continues to grow as an applied profession, dominated by practitioners, its credibility is strongly enhanced when solid ideas are presented in a clear, articulate, and succinct fashion. This book easily achieves all those criteria and will add considerably to the wealth of knowledge and professional skills associated with coaching.."

HR & Training Newsletter
"...is essential reading for all current and potential coaches, all individuals managing people and those looking for their own private coach." 

 

Publisher:McGraw-Hill Education

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Australasia Distributor:- click on: McGraw-Hill Online or  Dymock's.   

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